Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Our Policies
Terms and Conditions
Effective Date: 1/Feb/2025
Welcome to Alpha Gems (“we,” “our,” “us”). By using our website [www.alphagems.com] (“Website”), you agree to the following Terms and Conditions. Please read them carefully before using our services.
1. General Use
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By accessing our Website, you confirm that you are at least 18 years old or have parental consent to use our services.
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You agree to use this Website only for lawful purposes and in compliance with these terms.
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We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
2. Product Information & Pricing
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We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them.
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Prices are subject to change without notice.
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Promotional offers, discounts, and deals may have specific terms and expiry dates.
3. Orders & Payments
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All orders are subject to availability and confirmation.
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Payments must be completed before an order is processed. We accept credit/debit cards, PayPal, UPI, and other secure payment methods.
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We reserve the right to cancel orders due to pricing errors, fraud suspicion, or other unforeseen issues.
4. Shipping & Delivery
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Orders are shipped within the estimated timeframe mentioned at checkout.
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We are not responsible for delays caused by third-party logistics providers.
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Customers must provide accurate shipping details; incorrect information may result in order cancellation or additional charges.
5. Returns & Refunds
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Returns are accepted within 7 days of delivery, provided the item is unused and in its original packaging.
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Refunds will be processed within 5-7 business days after receiving and inspecting the returned item.
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Some products may be non-returnable; refer to our Return Policy for details.
6. Intellectual Property
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All content on this Website, including images, logos, product descriptions, and text, is the property of Alpha Gems and may not be copied or used without permission.
7. Limitation of Liability
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We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
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Our liability is limited to the amount paid for the purchased product.
8. Privacy Policy
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By using our Website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal data.
9. Governing Law
10. Changes to Terms
11. Contact Us
For any queries regarding these Terms and Conditions, contact us at:
Alpha Gems
+91 9900995752
info@navstonegems.in
4th main, SSA Rd, Hebbal, Bengaluru, Karnataka 560024
By using our Website, you agree to these Terms and Conditions.
